Payment Policy

Shopify Payments (256-bit SSL/TLS)

  • Shopify secures all pages, content, and payment processing using TLS (Transport Layer Security) 1.2 or higher with 256-bit SSL certificates.
  • Shopify’s TLS 1.2/1.3 with 256-bit encryption provides stronger protection than 128-bit.
  • All payments are processed securely through Shopify Payments.
  • We do not store your credit card details on our servers.

Payment Method We Accept

  • Visa

  • Mastercard

  • American Express

  • Google Pay

  • Apple Pay

  • Shop Pay

  • Union Pay

All prices and figures are listed in New Zealand Dollars (NZD) and include GST (Goods and Services Tax)

Payment Timing

  • Your payment is charged at the time of order confirmation.

  • Orders are dispatched once payment is successfully received.

Fraud Protection

For your safety, Shopify’s built-in fraud analysis may flag transactions for manual review.
If verification is required, we may contact you to confirm order details.

PCI DSS Level 1 Compliance

  • Shopify is certified to PCI DSS (Payment Card Industry Data Security Standard) Level 1,
    which is the highest standard of payment security required by Visa, Mastercard, and other major card networks.

  • This covers data encryption, secure storage, and fraud prevention for all transactions processed through Shopify Payments.

Your Payment Information

Your card number isn't accessible to us. When your purchase is completed, we are only able to see your billing information (card type, last 4 digits of the card number), shipping information, order details. We do not have access to your full card numbers, CVV and other sensitive details.

This secure mode begins when you initiate your order. You can verify this by looking for a closed lock icon at the bottom or top of your web browser. Also, when accessing a secure server, the site address will show "HTTPS" in your browser. We don’t rent, sell or share your personal information with anyone.

Our Privacy details how your personal information is collected and thus the way your personal information could even be used.

Refunds & Cancellations

  • Refunds are issued using the original payment method only.

  • Please see our Returns & Refunds Policy for detailed instructions.

 

Contact Information:

Store Name: My Battery Store

Address: Unit 12/123 Ormiston Rd, Flat Bush, Auckland, 2019, New Zealand

Email: sales@mybatterystore.co.nz

Phone: 09-271-6209 (GMT+12:00)

Business Hours: Mon-Fri, 11:00 am - 6:00 pm