🌏 Do You Ship to Australia?

No, we only ship within New Zealand.
We do not accept international orders.


🧾 Do you provide Tax Invoice ? 

  • Yes, we provide GST Tax Invoice for all purchases.
  • All prices on our website are GST inclusive (15%).


🪙 Do you have Volume Discount ?

Yes.

10% OFF when you spend over $100 on any items excluding size C & D batteries and items already on sale (with a "Save xx%" tag).

& Free Shipping over total of $100 for all orders.

For Coin & Watch Batteries, 5% OFF over $50 on all coin & watch batteries, excluding items already on sale (with a "Save xx%" tag).

Discount is automatically applied at checkout.


💎 Smile Rewards Program

Points:
Earn 2 Points (2%) for every $1 spent.
Redeem 100 points for $1 or 900 points for $10.
Minimum points to redeem: 400 points.

Friends Referrals:
Both the referring customer and the referred friend receive a $5 Off coupon when the referred friend completes a purchase (minimum $20 spend).
Click the blue Rewards icon (bottom right corner) for details and referral links.

** Email address required to receive Smile Rewards.


💬 Discount Codes

If you have a discount code or voucher, please enter it at checkout.
Only one (1) discount code (the highest value) can be applied per order.
Some codes may not apply if a better discount is already applied.


💳 Store Credit

If you have store credit:

  • You can use it at checkout by selecting “Add Store Credit” under the Payment Method section.

  • You'll receive an email notification when you have a store credit, and the credit will show in your member profile after login. 

  • Make sure you log in with the same email address the store credit is assigned to.


🔐 Are Payments Secure?

Yes. We use Shopify Payments, one of the most secure processors available.
Shopify uses 128-bit SSL encryption to protect your information at checkout.
As of 2023, Shopify powers 4.6 million stores across 175 countries.


🚗 Do You Sell Car Batteries?

No, we do not sell car batteries.


🔋 Are the Batteries Rechargeable?

All batteries are primary (disposable, non-rechargeable) unless the listing clearly states "rechargeable."


🛒 Looking for Something Not Listed or Need a Quote?

Let us know here — we’re happy to help!


📦 Can I Pick Up My Order?

Yes, pick-up is available from Manukau, Auckland.


📆 Can I Pick Up on the Weekend?

No, we are open Monday to Friday, 11:00 AM – 6:00 PM.
We are closed on weekends and public holidays.

For outside of our trading hours, pickup is available by appointment only.


📍 Pick-Up Instructions

My Battery Store
Unit 12, Botany Junction
123 Ormiston Road, Flat Bush, Manukau
Auckland, New Zealand
📍 Find us on Google Maps

We're located in the Botany Junction Shopping Centre at the corner of Te Irirangi Dr & Ormiston Rd:

  • In the same block, behind Domino’s

  • Between Chinese Takeaway & BUYANZ

  • In front of Botany Junction Medical, Casi & Hollywood Bakery


❔ Have a Quick Question?

Ask us here — we’re happy to help!